GENERAL TERMS
I. SUBJECT
1.1. These general conditions are intended to regulate the relationship between "Street Guru" OOD, EIK 207016977 ("Street Guru" or "Provider") and the users of the website, services and content provided and located on the domain https://imotco.bg / and its subdomains (the domain and subdomains hereinafter referred to as the "Site" and the users as "Users" or "You", "Your", as applicable).
Use of the Site is subject to these terms and conditions ("Terms"), which constitute a binding legal agreement between You (and any other person on whose behalf you accept these Terms) and Street Guru (each individually a "party" and collectively the "Parties"). . Please read these Terms carefully before using the services or content provided through the Site.
BY ACCESSING AND USING THE SITE (INCLUDING ITS CONTENT), YOU AGREE TO BE BOUND BY THE FOLLOWING TERMS AND ALL POLICIES THAT MAY BE ADDED TO THEM, INCLUDING BUT NOT LIMITED TO THE PRIVACY POLICY, PRICING POLICIES AND WITH ALL CHANGES, TO WHICH THEY MAY BE SUBJECT. IF YOU DO NOT AGREE TO THESE TERMS, OR DO NOT WISH TO BE BOUND BY THEM, DO NOT USE THE SITE AND THE PRODUCTS AND SERVICES PROVIDED THROUGH IT.
II. REGISTRATION
2.1. In order to be able to use the services provided through the Site ("Services"), Users must have full legal capacity and capacity to enter into contractual relationships. In the event that the Site is accessed or used on behalf of another person or entity, a valid representation or authorization (as applicable) must be in place to accept these Terms on behalf of that person or entity.
Street Guru may require evidence of compliance with these criteria when accessing all (or some) Services and/or Products in the form of credentials or contact information.
If Street Guru determines that a User is under the legal age and/or does not have the necessary representative power, Street Guru may immediately terminate this Agreement and the User's access to the Site and Services.
2.2. Some of the Services provided on the Site are available only to Users who have registered on the Site. For example, only registered Users can post ads.
2.3. Users can register in a personal or a professional capacity, depending on whether they will carry out a commercial activity within the meaning of the Commercial Law or not.
2.4. During the registration process, the User should provide the relevant information specified in the registration form on the Site. The information provided during registration must be true, accurate and complete. In the event of a change to any part of the information, the User shall immediately notify Street Guru thereof.
2.5. Users are fully responsible for maintaining the confidentiality of their registration data, as well as for all actions and/or inactions performed or not by the relevant user profile on the Site.
Please keep your password for accessing the Site completely confidential and do not disclose it to third parties.
III. SERVICES PROVIDED BY STREET GURU
3.1. The Site is an online software platform (web application, internal mail, content management tools, statistics and analysis tools plus a presentation website), the main functionality of which allows Users to: (1) publish ads for sale and/or rent real estate rental, as well as (2) provides channels of communication between Users in the process of real estate purchase-sale and rental negotiations. For this purpose, Users may upload their own content [and/or import external content from third parties] to the Site.
3.2. The Site also provides complementary Services such as: [marketing - under conditions determined by the Site's content, objects from the Site's catalog may be advertised, as well as advertisers external to the Site, evaluation of Users, etc.], which are described in detail on the Site and to which these Terms apply.
3.3. The site also provides an additional Service - an opportunity for document automation, through which Users can automatically create real estate rental contracts.
i. The supplier is not responsible for:
• The content of the rental contracts generated by the platform. The rental agreement is a legally binding document and it is the User's duty and responsibility to review, amend and approve the final version of the document before signing it. The provider is not responsible for the up-to-datedness and legality of the generated document. It may be necessary to adapt the form of the contract to meet the needs of the User.
• The legal consequences of concluding a rental agreement. The Provider is not a law firm and cannot provide legal advice.
• The relationship between the lessor and the lessee. The provider is only a platform to connect the two parties and is not a party to the contract and for rent generated through the Site.
It is strongly recommended that Users consult an attorney before signing a lease.
ii. The provider reserves the right at any time, at its discretion, to change the form and terms of use, as well as to suspend access to the creation of automated documents.
3.4. [Street Guru has the right to determine the order in which published objects are displayed in the Site's catalog or in search.]
3.5. Street Guru does not participate, mediate or take sides in the negotiation process between the Users of the Site. Both parties negotiate directly with each other using only the technical means of the Site.
3.6. Street Guru does not provide any financial intermediation and has no obligation to guarantee financial relations between seller and buyer, respectively between tenant and landlord, as well as between other Users of the Site, which relations would arise in the process of communication.
3.7. You understand and agree that the constant and uninterrupted availability of the Platform and the database and its content accessible through the Site is not technically feasible. Street Guru will make every effort to ensure the availability of and access to the Site and Services, but necessary security or maintenance work or technical malfunctions may result in temporary unavailability of the Services.
3.8. The Provider reserves the right to make changes to the Site, its design, structure and functionalities without prior notification to the Users.
3.9. The provider is not responsible for any errors that may appear on the Site due to technical reasons, including but not limited to: interruption of the Internet connection, incompatibility of the devices from which the Site is accessed, etc.
3.10. It is possible that the Site contains links to third-party sites. The provider is not responsible for the content and policies of these sites.
IV. USE OF THE SITE AND SERVICES. LIMITS
4.1. Content: The content available through the Site and/or Services, including all information, data, logos, brands, designs, graphics, photographs, sound files, other files and their selection and arrangement, is called "Content". Content provided by Users is called "User Content", e.g. photos and videos of real estate, addresses of objects, information about professional experience, portfolio, data about their clients, logos, etc. Other than User Content, all Content and all software available on or in connection with the Site and Services or used to create and operate the Site and Services is the property of Street Guru or its licensors and is referred to as "Street Guru Content."
Your User Content is your responsibility. We are not responsible for it or for any loss or damage that your User Content may cause to you or any third party. Although we have no obligation to do so, we have the sole discretion to remove, screen or edit without notice, at any time, any User Content posted or stored on or through the Site and Services that we believe violates these Terms or we find it undesirable for another reason. You are solely responsible for maintaining copies of and replacing any User Content that you post or store on or through the Site and Services. If you authorize third parties to access your User Content through the Services, you agree that we are permitted to provide the User Content to them, and you also agree that we are not responsible for their use of such User Content.
4.2. Acceptable Use: "Acceptable Use" of the Site and Services, their content, products and services are defined in this Section 4.2, i - viii below. Activities contrary to or otherwise prohibited by this clause are therefore in violation of these Terms and subject you to disciplinary action, including termination of the Services and/or legal prosecution.
i. User Content
You will not post or distribute through the Site and/or the Services any material that is defamatory, threatening, obscene, harmful, pornographic or otherwise unlawful, or that is false or misleading. Also, materials that in any way violate and/or threaten our rights or the rights of others (including but not limited to intellectual property rights, privacy rights, and privacy rights) are strictly prohibited, as are activities that which may cause concern or inconvenience to us or others. Additionally, you may not express opinions that are vulgar, rude, sexist, racist or otherwise offensive. We encourage Users to treat each other in a respectful and courteous manner.
ii. Content Ownership You will not post or otherwise make available on the Site or through the Services any material that you do not own without the express consent of the rightful owner of the material in question.
You will not attempt to gain unauthorized access to any materials other than those you have been expressly authorized to access, or to the computer system on which the Site or Services are hosted.
iii. Participation in events
You will comply with the rules of any contest, promotion or marketing campaign in which you participate on the Site.
iv. Intervention, use and access
You will not attempt to undermine the security or integrity of Street Guru's computer systems or networks or, where the Site or Services are hosted by a third party, that third party's computer systems and networks.
You will not use or misuse the Site or the Services in any manner that may disrupt the functionality of the Site or other systems used to provide the Services, or impair any other User's ability to use the Services or the Site.
You will not use the Services or the Site to transmit: files that may damage the computing devices or software of others.
v. Identity
You will not impersonate another person (individual and/or legal entity), nor misrepresent your affiliation with a person/legal entity.
i. SPAM
You will not promote your profile on the Site by sending SPAM (ie emails sent to accounts without the prior consent of the account owner).
vii. Use of third-party software
You will not use third-party, non-Street Guru software to create new accounts on the Site, or to access or modify profiles.
viii. Workarounds
You will not use workarounds of any kind to overcome the limitations of any service or feature of the Site.
4.3. License Granted by Street Guru: Street Guru grants you a revocable, non-exclusive, non-transferable, non-sublicensable, limited license to access the Services and to view, copy and print the portions of the content available to you through the Services, strictly in accordance with these Conditions. Such license is subject to these Terms and is specifically conditioned on the following: (i) you may view, copy and print such portions of the Content for your own use only; (ii) you may not modify or otherwise make derivative works of the Content or reproduce, distribute or display the Content (except for page caching) except as expressly permitted in these Terms; (iii) you may not remove or modify any copyright, trademark or other proprietary notices placed on the Content; (iv) you may not use data mining, robots or similar methods to collect or extract data; and (v) you may not use the Services or the Content except as intended.
If you are a real estate professional acting in your professional capacity, you may additionally use the Services to provide information, to the extent permitted by applicable law, to your clients and take action on behalf of your clients (“Professional use'). If you use the Services for Professional Use, you expressly represent and warrant that you have obtained all necessary permissions and consents from your customer to do so. Except as expressly set forth herein, these Terms do not grant you a license to use, reproduce, distribute, display, or provide access to any portion of the Services on third-party websites or otherwise. The Services may include software for use in connection with the Services.
Notwithstanding the foregoing, aggregate level data provided to the Site by Street Guru ("Aggregate Data") may be used for non-personal purposes, such as real estate market analysis. You may display and distribute derivative works of the Aggregated Data (eg, within a graphic), only provided you cite the source of the data on each page where the Aggregated Data is displayed. Such citation may not include any of our logos without our prior written approval or imply any relationship between you and Street Guru other than that Street Guru is the source of the Aggregated Data.
Any use of the Services or Content other than as expressly permitted herein without our prior written permission is strictly prohibited and will terminate the license granted under these Terms, this agreement and your account with us.
4.4. License Granted by Users: By posting, uploading or distributing User Content to or through the Services, You (a) grant Street Guru and its affiliates and subsidiaries a non-exclusive, royalty-free, transferable right to use, display, perform, reproduce, distribute, publish, modify, adapt, translate and create derivative works from such User Content in the manner and for the purposes for which the Services use such User Content from time to time; (b) you represent and warrant that (i) you own and control all rights to the User Content that you post or otherwise distribute, or otherwise have the legal right to post and distribute such User Content to or through the Services; and (ii) the use and posting or other transmission of such User Content does not violate these Terms and will not violate any rights or cause harm to any person or entity (eg, but not limited to, do not post photos and/ or video content that appears adjacent to your published property, without the express consent of the third-party rights holders of such content).
If Your User Content is intended for use by other Users, You also grant to us and our affiliates and subsidiaries a non-exclusive, royalty-free, transferable right to sublicense such User Content to such Users for their use in connection with the use of the Services, as described in these Terms.
4.5. Intellectual Property: All intellectual property rights (including all copyrights, patents, trademarks, domain names, social media identifiers, designs, whether registered or unregistered) in and to the Site and the Services and to the Site and Services provided or accessible through them , materials, information and Street Guru Content, any database operated by us, all Site design, text, graphics, software, APIs, photos, video, music, sound, data, all software compilations, underlying source code and software (including applets and scripts), and all selection, coordination, arrangement and enhancement thereof remain our property (or that of our licensors). You have no right and will not attempt to acquire any ownership or title in them. All rights reserved. In addition, you may use such material only in the manner described in the Terms and in no other manner. You shall not copy, reproduce, distribute, commercialize, or in any way exploit/profit from such materials or content, nor shall you assist/facilitate any third party in any of the above unless not expressly permitted under these Terms or by us.
In addition, if you become aware of any such distribution or commercial exploitation, you agree to notify us immediately.
V. CONCLUSION OF CONTRACT
5.1. These Terms constitute a service contract, which is considered concluded and has a mandatory binding force between each registered User of the Site and the Provider. By opening, viewing and/or using the Site, each unregistered User is deemed and accepted to be familiar with the provisions and agrees to be bound by and comply with these general terms and conditions as well as the provisions of Art. 93e of the ZAPSP, as far as this is possible before his registration. The service contract may (but does not have to) be stored by the Provider, in which case it is an electronic document, according to Art. 3, para. 1 of the Electronic Document and Electronic Signature Act.
5.2. As part of the registration process, you will be asked to indicate that you have read and agree to these Terms, or a statement to the same effect. Please read the Terms carefully before selecting the appropriate check box, as by doing so you agree to be bound by and abide by these Terms and enter into a contract for the provision of services, including any legal obligations imposed on you. If you do not agree to these Terms or if you do not wish to be bound by them, do not click on "I agree to the General Terms" or a statement to the same effect and return to the home page.
5.3. The contract for the provision of services according to these Terms is considered concluded from the moment of [sending confirmation by Street Guru to the User of completed registration on the Site].
VI. ELECTRONIC COMMUNICATION
6.1. The User and the Provider agree that all statements between them, in connection with the conclusion and execution of the service contract and these general terms and conditions, can be made electronically and through electronic statements within the meaning of the Electronic Document and Electronic Signature Act and Art. . 11 of the Electronic Commerce Act. The Provider and the User agree that the electronic communication between them has the force of a handwritten signature in the relationship between them.
6.2. The provider does not charge additional costs for using the means of distance communication to conclude a contract. VII. PAYMENT AND BILLING
7.1. Some of the services provided on the Site are paid. The value and content of the specific service and the terms of payment are indicated on the dedicated section of the Site. Street Guru reserves the right at any time to make changes to the prices and terms of use of some or all of the services on the Site. In this case, Street Guru undertakes to notify all registered and non-registered Users in advance, following the procedure for amending these Terms. Street Guru agrees that these changes may not be retroactive.
7.2. All prices announced on the Site are in Bulgarian leva and include value added tax, as well as all other taxes and fees provided for in the current legislation, but do not include the fees that can be or are collected by the relevant online service provider payment (ePay, myPOS).
Although we exercise the utmost due care, there may be typographical, illustrative or pricing errors when announcing the prices for our services on the Site. We reserve the right to correct such errors at any time.
7.3. The Supplier issues an invoice for each order payment through which the User has requested a service offered on the Site. You agree to receive such invoice electronically by sending it to the email address you provided when registering on the Site.
7.4. The Supplier will issue the invoice for the purchased services based on the information provided by the User. The user is obliged to provide all the necessary information for issuing the invoice in accordance with the current Bulgarian legislation, being obliged to ensure that it is complete, accurate and true.
7.5. Street Guru may, at its discretion, offer a free trial period for use of the services provided through the Site. The free trial period ends on the last day of said period or the day you make payment for a Service, whichever comes first.
Street Guru reserves the right to change the terms of the free trial periods at any time, of which you will be promptly notified.
7.6. Unless otherwise provided in these Terms or in the relevant section of the Site, where the conditions for using a free trial period are specified, requests for refunds are considered by Street Guru on a case-by-case basis and the refund decision is charges from Street Guru at its sole discretion.
VIII. SPECIAL CLAUSES APPLICABLE TO PERSONS WHO HAVE THE QUALITY OF CONSUMER WITHIN THE MEANING OF THE CONSUMER PROTECTION ACT
8.1. The rules of this section VIII of these general terms and conditions apply to Users who, according to the data specified for concluding a contract under these Terms, can be inferred to be users within the meaning of the Consumer Protection Act, the Electronic Commerce Act and/or Directive 2011/83/EC of the European Parliament and of the Council of October 25, 2011. ("User User").
8.2. The main characteristics of the services offered by the Provider on the Site, including their price, are defined in the relevant section on the Site.
8.3. The price of a relevant paid service on the Site is inclusive of all taxes and fees due by law, excluding fees that may or may be collected by the relevant online payment service provider (ePay, myPOS).
8.4. The methods of payment, delivery and performance of the contract are defined in the present general conditions and the information provided to the User-user through the mechanisms on the Site.
8.5. The information provided to Users-users under this Article is current at the time of its visualization on the Site, before concluding a request for a specific service.
8.6. Users agree that all information required by the Consumer Protection Act can be provided through the Site or by e-mail.
8.7. The user-consumer has the right, without owing compensation or a penalty and without giving a reason, to withdraw from the concluded contract within 14 days, counting from the date of conclusion of the contract, through the uniform form for withdrawal from the contract - Appendix No. 1 to these terms and conditions or otherwise as appropriate.
8.8. The right of refusal under Art. 8.7 does not apply:
1. for the provision of services where the service is fully provided, when the contract provides for an obligation for the user to pay, and the performance has begun with the express prior consent and confirmation of the user that he knows that he will lose his right of withdrawal after the contract be fully performed by the merchant;
2. for the provision of digital content that is not provided on a tangible medium, when the performance has begun and the contract obliges the user to pay, in cases where: a) the user has given his express prior consent to the initiation of the performance during the withdrawal period ; b) the user has confirmed l that he knows that in this way he will lose his right of refusal.
8.9. When the Supplier has not fulfilled its obligations to provide information, defined in the Consumer Protection Act, the User-consumer has the right to withdraw from the concluded contract within one year and 14 days from the date of receipt of the goods. When the information is provided to the User-consumer within the period of refusal, the same begins to run from the date of its provision. The User-consumer has the right to make the statement of refusal under this article directly to the Provider through the single contract refusal form - Appendix No. 1 to these general conditions.
8.10. Where the Consumer-User has exercised his right to withdraw from the remote contract, the Supplier shall refund all sums received from the Consumer-User, including delivery costs, without undue delay and no later than 14 days from the date on which was notified of the User-consumer's decision to withdraw from the contract. The Provider refunds the amounts received using the same means of payment used by the User-consumer in the initial transaction, unless the User-consumer has expressed his express consent to use another means of payment and provided that this is not associated with costs for the User-consumer .
IX. PRIVACY POLICY. OTHER POLICIES
9.1. The collection, storage and processing of personal data is carried out in accordance with the Privacy Policy of personal data, which is an integral part of these Terms and which you can access here.
9.2. Your use of the Services is subject to any additional guidelines, rules, Product Terms and agreements applicable to the Services or to individual Services that we may post or link to.
X. TERMINATION
10.1. You and Street Guru may terminate your use of the Services, including your agreement to these Terms, at any time. If you terminate your use of the Services, you must pay the applicable fees for the remainder of the current billing period. When your account on the Site is terminated, shortly thereafter your User Content will no longer appear on the Services, except for User Content submitted to public areas of the Site, such as a blog, forum, or reviews, which may remain on the Site after termination. the contract. Please make a backup copy of your User Content before terminating the contract. Street Guru may, but is not required to, maintain an backup copy of your User Content after termination, and you hereby grant us a non-exclusive, perpetual, irrevocable license to maintain such backup copy for our internal business purposes.
10.2. The Provider has the right at its discretion, without giving notice and without paying compensation, to unilaterally terminate the contract, in case it finds that the User uses the Site in violation of these Terms, the legislation in the Republic of Bulgaria, generally accepted moral norms or generally accepted rules and practice in e-commerce.
XI. RESPONSIBILITY
11.1. The User undertakes to indemnify and hold the Provider harmless from legal claims and other claims of third parties (whether or not justified) for all damages and costs (including attorneys' fees and legal costs) arising out of or in connection with with (1) failure to fulfill any of the obligations under these Terms, (2) violation of copyright, production, broadcasting rights or other rights on intellectual or industrial property, (3) illegal transfer to other persons of the rights granted to the User, for the term and under the conditions of these Terms and (4) falsely declaring the presence or absence of the status of consumer within the meaning of the Consumer Protection Act.
11.2. The Provider is not responsible in case of force majeure, random events, Internet problems, technical or other objective reasons, including orders of the competent state authorities, which are beyond the control of the Provider.
11.3. The Provider is not responsible for damages caused by the User to third parties.
11.4. The Provider is not responsible for pecuniary or non-pecuniary damages, expressed in lost profits or suffered damages, caused to the User in the process of using or not using the Site.
11.5. The provider is not responsible for damages from comments, opinions and publications under the products (advertisements), news and articles on the Site.
11.6. The supplier is not responsible in case of overcoming the security measures of the technical equipment and the resulting loss of information, dissemination of information, access to information, restriction of access to information and other similar consequences.
11.7. The provider is not responsible in the event of the conclusion of a sales contract, provision of access to information, loss or change of data that occurred as a result of false identification of a third party, if it can be judged from the circumstances that this person is the User.
XII. No guarantee
12.1. YOUR USE OF THE SITE, SERVICES AND CONTENT (COLLECTIVELY THE "SOLUTION") AND ANY THIRD PARTY MATERIALS OR SERVICES IS ENTIRELY AT YOUR OWN RISK AND EXCEPT AS DESCRIBED IN THIS AGREEMENT, IS PROVIDED ON AN "AS IS" BASIS WHO IS" And "AS AVAILABLE". STREET GURU DOES NOT WARRANT THAT THE SOLUTION IS OR WILL BE FIT FOR A PARTICULAR PURPOSE, OR THAT THE CONTENT PROVIDED ON THE SITE IS ACCURATE, TRUE, RELIABLE, OF QUALITY AND DOES NOT INFRINGE THE RIGHTS OF THIRD PARTIES.
XIII. PROVIDER DATA
13.1. Information provided under the Electronic Commerce Act and the Consumer Protection Act:
1. Name of the Provider: "Street Guru" OOD
2. Address for exercising the activity and address for submitting complaints by users: city of Sofia, Lozenets district, 26 Cherni Vrah Blvd., entrance. A, fl. 5, apartment 20
3. Correspondence data:
Email: info@imotco.bg, phone: _______
4. Website: www.imotco.bg
5. Entry in the Commercial Register at the Registration Agency: EIK 207016977
6. The supplier is registered under VAT: BG207016977
7. Supervisory authorities:
(1) Commission for the Protection of Personal Data
Address: Sofia, Prof. Tsvetan Lazarov Street No. 2,
phone: (02) 940 20 46
fax: (02) 940 36 40
Email: kzld@government.bg, kzld@cpdp.bg
Website: www.cpdp.bg
(2) Consumer Protection Commission
Address: 1000 Sofia, Slaveykov Square No. 4A, floors 3, 4 and 6,
tel.: 02 / 980 25 24
fax: 02 / 988 42 18
hotline: 0700 111 22
Website: www.kzp.bg
XIV. DISPUTES
14.1. Consumer users can use the European Online Dispute Resolution (ODR) platform, available at http://ec.europa.eu/odr, which allows consumers and traders in the EU to settle disputes between themselves. The consolidated list of recognized alternative dispute resolution bodies (ADR) of the Member States of the European Union can be found at https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.adr. show.
14.2. ADR between consumers and traders is an out-of-court conciliation proceeding on a voluntary basis.
14.3. General conciliation commissions assist in reaching an agreement between consumers and traders in disputes over contracts for the sale of goods and the provision of services. Competent to resolve disputes between the Supplier and the User-user is the General Conciliation Commission with its seat in the city of Sofia.
XV. OTHER TERMS
15.1. The User and the Supplier undertake to protect each other's rights and legal interests, as well as to protect their trade secrets, which became their knowledge in the process of implementing these general terms and conditions.
15.2. The User and the Provider undertake, during and after the expiration of the contract period, not to make public any written or oral correspondence between them. Publication of correspondence in print and electronic media, Internet forums, personal or public websites, social networks, etc. can be considered public domain.
15.3. In the event of a conflict between these Terms and provisions in a special contract between the Provider and the User, the clauses of the special contract shall prevail.
15.4. The possible invalidity of any of the provisions of these general conditions will not lead to the invalidity of the entire contract.
15.5. The laws of the Republic of Bulgaria shall apply to issues not settled in these general terms and conditions, related to their implementation and interpretation.
15.6. These general conditions are valid for all Users of the Site.
XVI. AMENDMENT OF TERMS AND CONDITIONS
16.1. The current Terms and Conditions may be changed at any time by Doctavchiĸ, of which the latter notifies the registered users within 7 days of the occurrence of this circumstance indicated by the respective User. e-mail address when registering on the Site, and the rest of the Users - through a message on the Site .
Your continued use of the Site and the Services after such notification means that you agree to the relevant changes.
Last updated on: [. ]
Appendix № 1
STANDARD FORM FOR EXERCISE RIGHT OF WITHDRAWAL
Next to Street Guru Ltd
EIK 207016977
City of Sofia, Lozenets District, Cherni Vrah Blvd. No. 26, entrance A, fl. 5, apartment 20
I hereby give notice that I am withdrawing from my contract for the purchase of the following services:
................................................ ........
The service was ordered on ...................
................................................ ................................../Username/
Gr./s................................................... ........................ /Address of the user/
................... .............................. ...
/Date/ /User Signature/
The user has the right within 14 days to unconditionally withdraw from a contract at a distance or from a dog goods outside the commercial premises without paying any costs, except for those of delivery in the event that he has chosen a different than the standard cheapest method for the merchant to deliver the order, as well as the costs of returning the goods back.
The 14-day period begins on the date of:
• conclusion of the contract - in the case of a contract for services;
• acceptance of the goods by the consumer or by a third party other than the carrier
Within 14 days after the stated desire to withdraw from the contract, the consumer must return the goods to the trader. Within 14 days from the date on which he was notified of the user's decision to withdraw from the contract, the trader shall refund all sums received from the user, including delivery costs.
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